Hi Frank, Just a quick follow-up... I was in today to pay the balance owing and missed you. Just wanted to say the guys (Shawn & Gene) did an awesome job and we are VERY happy with how it turned out! The guys were always on time, worked hard, were particular with their work, and really seemed concerned with our happiness as a customer. Thanks again and see you on our next round of renovations.
High quality job, polite and hardworking craftsmen
Frank- a very high quality job/ polite and hardworking craftsmen/ excellent communication skills on your part. Take care.
The current project is going well!
Hi Jason, I had to take a moment to share with how impressed I was with the speed and quality of the work the two carpet guys did today as well as the work done by Payton Tuesday and yesterday. They were all very polite, professional and very efficient. It is this type of workmanship that brings your customers back again and again I am sure!
Al has also been doing a terrific job on the ensuite bathroom. He is also extremely professional and knowledgeable. We feel very pleased to have him doing our work. Your assistance with the planning and design of the bathrooms, picking out the features and going through several changes and estimates was also very professional and expedient. Thank you!
Please feel free to share this email with Frank because I want him to know that his team is terrific! We would not hesitate to recommend Tile Tech to our friends and the work isn’t even completed! Cheers.
-Brenda & Bill W.
Professional And Fine Job
Frank, We are very happy with the flooring and the installation. Justin and Richard did a very professional and fine job and were both very nice to deal with. It’s obvious they both care about their workmanship and were most attentive to any suggestions and comments. We have a couple more projects in the future and Tile Tech will be our first choice for any tiling, as always! Thank you.
-Dorothy & Brian T.
Appreciated Your Job
Dear Frank, Please extend to all staff involved in our shower reno our appreciation for a job well done. It looks fabulous!! Sincerely,
- Richard & Mary W.
I Cannot Say Enough Great Things
Oh my gosh!!! My “spa” looks amazing!!!! Everything has fallen into place and looks beautiful!!! I LOVE my vanity and quartz countertop. The ceramic floors truly make it my oasis! I cannot say enough great things about this process with you & your staff. You have all gone out of your way to make things happen and make it as smooth as can be. You are all true professionals and the customer service is outstanding! This is a dream come true and is now my new forever home. I couldn’t be more proud to show it off. Thanks to you all so very much from the bottom of my heart! The pleasure has been all mine!
Friendly, Warm, and Kind
The guys were here (Justin & Richard). Just wanted to say that they are very nice men. Friendly, warm and kind. They cared on how we felt with everything before leaving. Great staff! Just wanted to share.
I Cannot Thank You Enough
The floor demolition and installation seems to be just about finished and kudos to each and everyone who was part of this effort. Without a doubt each and everybody that came into our home treated it as if it were their own – very clean, professional and polite. They worked away and kept us updated about their progress. It was a tough job and we thank everybody for keeping it on time. Not an easy feat! Richard – arrived early, stayed late – got a ton of work done – he didn’t want anybody held up because of him. And then he was part of a team that installed the subfloor on Saturday – makes for a long work week!
Joel was here very late Sunday night getting the kitchen floor installed and was here Monday morning with Joel #2 to get keep the job on track. Yes, he ran into issues but he stuck with it – I am confident he was quite tired when he left. He was very exacting in the installation and his insistence on quality is obvious in the final product.
It was refreshing to us that in a day and age where short-cuts could have been taken and we probably wouldn’t have known, this is not Tile Tech’s philosophy nor is it the practice of any member of the team who worked at our house.
The floor looks wonderful – the walls are getting painted and we will be getting our new cabinets shortly.
I cannot thank you enough for the quality customer service we have experienced. Please pass along our appreciation to the gang who worked here – it was a very positive experience!
-Christine & Garry
Everything Looks Absolutely Wonderful
I just wanted to thank you for the fantastic job you and your guys did. Everything looks absolutely wonderful. We appreciated the extra hours that were put in over the weekend to get as much done as possible. Thank Justin and the rest of the crew for the professional manner in which they handled everything.
-Larry & Nancy B.
Very Pleased with the Quality of the Workmanship
Our floor looks amazing and I am so very pleased with the quality of workmanship and the flooring, everyone loved it! The old homestead feels New again. All trims and finishing is superb as I know ONLY YOUR TEAM can do!
Would Hire Again
The prep and installation work done by the Tile Tech staff was very professional and all were courteous and friendly. Would hire them again.
Love the Finished Job
Thank you to Frank and Justin. We are very pleased with the job Tile Tech did in our bathroom. Love the finished job. We are now installing a new medicine cabinet and the room has already been painted. With the new toilet and new tile work our bathroom is updated and beautiful!!
-Susan and Ron B.
Friendly, Polite, Professional
Having moved to Brockville recently, we were at a loss as to who would be best in assisting with our complete bathroom makeover and new flooring. We obtained a few quotes and we're so happy that Tile Tech was our choice. You helped welcome us to Brockville. We would like to Thank You and your staff for helping make our renovation go so smoothly - from selecting our DuraCeramic flooring, carpeting and everything necessary for the full bathroom makeover; we couldn't have done it without you. ... They are very professional, did a wonderful job and ensured our home was tidy at the end of each day. We also appreciate that you checked on the daily progress as it made us feel special and not just another customer. Everyone we dealt with was so friendly, polite and professional. We highly recommend Tile Tech to anyone contemplating new flooring or renovations. We love our new bathroom and all the flooring.
-Rick & Cathy P.
We Would Recommend Tile Tech to Anyone
We had Tile Tech install this product in our bathroom several years ago, on the recommendation of a friend. We have been very happy with that so we decided to replace the flooring in the back hall/laundry room it was an easy choice. The staff, sales, estimator, installers were all great. We would recommend Tile Tech to anyone.
The End Result Was Amazing
We would like to thank you for all your support during our recent project. The end result is amazing and we are extremely pleased. Your installations team were very professional, polite, prompt, left the house clean at the end of every day, and took the time to answer all our questions. A Special Thank You for your help with the Product selection of the flooring, tile backsplash, quartz countertop, and the Vanities with the color scheme co-ordination throughout the house. We would highly recommend your Business to everyone".
-Lynn and Burton R.
Frank - Fantastic job done by Justin, we Love it! Thanks again, ‘til next time!
Friendly and Professional
Tile Tech did an awesome job! Staff are friendly and professional and I look forward to hiring them for next project.
We love our backsplash. Keith and I were very impressed with Allan's work. He did an excellent job of installing the beautiful marble tiles. His extra care was greatly appreciated. Thanks!
-Keith & Carol
Fresh and New
Thanks again to Frank and the Tile Tech team for doing a great job! We Love it, it's fresh and new. It was a big job for us, but you made it a lot easier for us and not so overwhelming.
-Barb & Gaetan F.
Quality Products and Excellent Workmanship
We have had the pleasure of working with Frank and the Tile Tech team over the past year and a half on two bathroom renovations and a variety of flooring projects. We have always been impressed with how helpful, friendly, and accommodating the staff has been both during the planning and work phases. Quotes were completed promptly, projects were started and completed according to the agreed timelines, and our home was always left neat and clean. Tile Tech offers high-quality products and excellent workmanship and they are our first contact when we have a project to complete. We highly recommend their team to others!"
-Lyndsay & Kevin P.
Thank You for All of the Wonderful Work
Thank you for all of the wonderful work that you and your men have done on our behalf, and we really appreciate the fact that you finished off the extra rug remnants and dropped them off at our house yesterday. Such a lovely surprise! We are already putting them to some good use as you will see next time that you visit us.
-Debbie & Terry
Decent and Honest Business
I heard about Tile Tech when my wife lost a dear friend and her house was put up for sale. The bathroom needed to have floor re freshened she contacted other flooring companies who gave large quotes or false prices, so she thought she would give Frank a call. He came to the house and gave a quote, prices were fair and did not change, go up. Job was completed in timely order. Have had another job done by Frank and his people once again very polite, professional and above all decent and honest business. Thank you to Frank.
We Appreciate Their Detail
Just a note to thank you for the great job on my new kitchen. Your flooring staff, and Justin, who did the backsplash, were very professional. We appreciate their detail to the work done. Thanks to Frank for matching the colours for me. They look so good with the cupboards. I Will definitely recommend you to our friends. Thanks again for a great job.
-Sandy & Steve G.
Thank You for Your Generosity
Mary-Ann and I thank you very much for your generosity and your help throughout our flooring adventure.....It was fun. See you soon....
Extremely Helpful and Accommodating
I'm delighted with my new countertops and natural stone backsplash, and even more so with Terry and Justin's work. They were both VERY particular, which I really appreciate. They are very good ambassadors for Tile Tech - prompt, friendly, always willing to answer questions, kept me informed about their progress, never in a hurry to get out the door, and cleaned up well each day. I have to add that any employees that I dealt with in your store were extremely helpful and accommodating and it was a positive experience all around!
The Flooring Looks Great
Thank you for all your help and great service you provided to us during our renovations. From helping us pick out flooring/rug to giving product information and install tips to getting everything arriving in a timely manner and keeping us informed. We truly appreciate it. The flooring looks great!
-Wendy & Jim N.
A Beautiful Job
I'm once again so impressed with Allan and Tile Tech. Allan did a beautiful job and left the bathroom immaculate. He even left me a note to say the cat slept nearby all day, lol! Heartfelt thank you for your wonderful professionalism.
-Julie & Kirk G.
A Magnificent Piece of Work
Wanted to express my appreciation Justin's people skills, and my admiration for the excellent job he did. He really is an asset to Tile Tech! Please let him know that I think he did a magnificent piece of work here...
Clean Up Was Excellent
Thank you Frank & Justin for a job well done. The Tile Tech Store is friendly and helpful. Justin was patient and efficient. Clean up was excellent. We would highly recommend you.
-Larry & Donna B.
Excellent Communicators, Incredibly Skilled
It was a pleasure to deal with Tile Tech Floor & Bath Solutions from the moment we walked into the showroom for the first time until the job was completed. Frank and his team are professional, reliable, excellent communicators, incredibly skilled, friendly and fun to work with. We received excellent advice from Sales Staff when we were choosing our tile and hardwood. The estimate in days and in dollars was accurate. The job started on schedule and finished on schedule. All materials were on hand when required. Working from home during the renovation was not an issue because Randy, Justin, Donnie, and Derek were as quiet as possible and very considerate. They went above and beyond an did a beautiful job. We would not hesitate to recommend Tile Tech to anyone.
-Marc & Donna S.
We Would Not Hesitate to Recommend Tile Tech
We are certainly very happy with the tile job. Your men were very pleasant to deal with and explained everything they were doing as they went along. Even other people working on the kitchen project have commented on the professional tile job. As always, we would not hesitate to recommend Tile Tech to others.
-Brent & Janet L.
Attention to Detail
Tile Tech really stands out from the crowd. Their attention to details are second to none. It's nice to deal with a company which offers more knowledge, more value, and more credibility.
-Anna & Kent G.
I just wanted to thank you for the fantastic job you and your guys did. Everything looks absolutely wonderful. We appreciated the extra hours that were put in over the weekend to get as much done as possible. Thank Justin, Steve and the rest of the crew for the professional manner in which they handled everything.
Thank you again for the outstanding service. I don't know how you do it with the number of jobs you have on the go, but as a customer, we really appreciate your dedication and follow-up. It really sets Tile Tech apart!
-John & Regina C.
Tile Tech from start to finish has been the perfect choice. Great quality professionals and products that were all done within a reasonable budget.
-Kim and Jeff F.
Very Happy with the Entire Process
Thank you for the timely and quality work you and your staff completed in re-doing our flooring. We are very happy with the entire process, from start to finish.
Nothing But Excellence!
As usual there has been nothing but excellence!! Allan did an awesome job and we are very pleased once again!
So Well Done
Service such as this, so fast and so well done is not the norm in today's world.
Thank You for the Guidance and Time
Thank you very much for all the ideas, guidance and time you graciously provided before the project began and also all the time, work, skills and expertise that you generously provided to complete this very large project.
-Keith & Carol B.
Beyond Our Wildest Dreams!
WOW!!! You will not believe how our stair treads look! Beyond our wildest dreams!
Professionalism, Integrity, and Excellence
Frank, you are a gentleman of your word and bring professionalism, integrity, and excellence to every project. You went the extra mile for us and we got so much more than we paid for, Thank You!
--John & Shireen - May 2011
Contact us today to begin your project with Tile Tech.